Cyber: Latest 3 Ways To Start Your Intelligent Workflow Program 2026
Security, IT, and engineering teams today are under relentless pressure to accelerate outcomes, cut operational drag, and unlock the full potential of AI and automation. But simply investing in tools isn’t enough. 88% of AI proofs-of-concept never make it to production, even though 70% of workers cite freeing time for high-value work as the primary AI automation motivation. Real impact comes from intelligent workflows that combine automation, AI-driven decisioning, and human ingenuity into seamless processes that work across teams and systems.
In this article, we’ll highlight three use cases across Security and IT that can serve as powerful starting points for your intelligent workflow program. For each use case, we’ll share a pre-built workflow to help you tackle real bottlenecks in your organization with automation while connecting directly into your existing tech stack. These use cases are great starting points to help you turn theory into practice and achieve measurable gains from day one.
For security teams, responding to phishing emails can be a slow, burdensome process given the number of alerts and the growing sophistication of phishing attacks. By streamlining phishing analysis with automated workflows, security teams of all sizes get time back to focus on more critical issues and alerts.
Our first workflow, Analyze phishing email senders, URLs, and attachments, uses VirusTotal, URLScan.io, and Sublime Security to analyze key aspects of phishing emails such as file attachments, website behavior, email sender reputation, and detection rule matching. It then consolidates all of the results and displays them in a Tines page, which can be sent via email for archiving or further analysis.
IT service desks are often overwhelmed with repetitive, time-consuming requests like password resets, software access provisioning, hardware troubleshooting, and account management. These tasks pull valuable technical resources away from strategic initiatives. When AI agents are deployed to handle these routine service requests, organizations can dramatically reduce response times from hours to seconds, be more likely to ensure 24/7 availability, and free IT teams to focus on complex problems that require human expertise.
The Automate IT service requests using Slack and agents workflow creates AI agents to categorize and process IT service requests. From a Slack message, the workflow categorizes requests into 3 categories: password resets, application access, or
Source: The Hacker News
